Effective Date: 1st August 2025

En-Sof respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Contact Information: such as your name, email address, phone number, and company name (if provided through our contact or inquiry forms).

  • Business Information: if you are a retailer or distributor, we may collect details relevant to wholesale account setup.

  • Usage Data: including IP address, browser type, pages visited, and access times, collected through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or requests

  • Provide you with product or wholesale information

  • Improve our website and services

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience and track website usage data. You may disable cookies via your browser settings, though some functionality may be affected.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

Our website may contain links to third-party sites (e.g., Instagram, Facebook or Twitter - Now X). We are not responsible for the privacy practices of these external platforms.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Access and correct your personal information

  • Withdraw consent where applicable

  • Lodge a complaint if you believe your data is misused

  • To exercise these rights, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.